Client Services

Enviro-Chem divides its Client Services operation into two distinct areas

Field services

Our field services department can arrange for sample pick up services for our client's samples as needed.  In addition, should alternative sample drop offs be required, our field services department will work with you to accommodate your needs.

In addition to sample pickup services, Enviro-Chem, Inc. field technicians are also trained to set up wastewater composite sampler to comply with sanitation district sampling requirements and collect sample for testing for self monitoring reports.

Field Services also provides sample containers and instructions for sample handling. All sample containers for specific analyses contain EPA required preservatives. As some of these preservatives may be hazardous, clients should contact their Enviro-Chem Project Manager for additional information with respect to container handling. Appropriate documentation (chain of custody forms, etc.) are available as part of the container supply service.

Clients outside the metropolitan Los Angeles area can be provided with shipping and receiving services which can also be arranged by our Field Services Department.

Project Management

Enviro-Chem, Inc. realizes that the key to our success lies in complete client satisfaction.  We have assembled a team that can respond to your needs without compromise.  Phone calls are answered immediately or promptly returned by a technically proficient and experienced project manager that can address your questions and concerns on all issues from the status of your analysis to governmental regulations and technical applications.  Each and every project is assigned to a project manager who follows the project from start to finish to ensure that you, as our client, receives the highest possible quality service and QA/QC results possible.